To plan ahead, we suggest sending your request between September and February. If we receive your request during this time, we will respond within thirty days. Due to the seasonal nature of our business, donation requests received between April and June may take considerably longer to review and respond.
With the large volume of requests we receive, we are not able to reply to inquiries about the status of individual requests. While we try to fulfill every request, all donation requests are handled on a case-by-case basis and submitting a request does not guarantee you will receive a donation. We will contact you if we wish to donate after receiving a request. Organizations may submit a request once per year.